Count what ships, not what starts. If the packing table sees ten clean units every hour, that is the pace that pays the bills. We post it with a bold marker. People understand instantly, and improvement efforts converge on whatever speeds up that exit.
Count what ships, not what starts. If the packing table sees ten clean units every hour, that is the pace that pays the bills. We post it with a bold marker. People understand instantly, and improvement efforts converge on whatever speeds up that exit.
Count what ships, not what starts. If the packing table sees ten clean units every hour, that is the pace that pays the bills. We post it with a bold marker. People understand instantly, and improvement efforts converge on whatever speeds up that exit.
We wrote three colored bars on a whiteboard—available, fast, right—and filled them by hand during the shift. No software, just truth. Patterns jumped out, like lunch restarts stealing minutes. Fixing tiny recoveries beat heroic overhauls, and the composite quietly climbed without intimidating anyone.
Write causes the way people say them at 2 a.m. 'Waiting for forklift.' 'Reset button buried.' 'Warm‑up takes forever.' Natural phrasing keeps logs honest, and honest logs invite small, fast experiments. After a week, the worst repeaters were gone, replaced by calmer, steadier starts.
Pile parts on carts and the mirror shows waiting, not progress. We taped parking spots on the floor and labeled limits in big, friendly numbers. People saw queues, not piles, and felt safe to stop feeding the monster until downstream caught its breath.
Walk the line with a coffee, count output per minute by eye, and observe where work stacks up. The slowest reliable step decides the pace. Fixing anything else feels busy yet changes nothing. Naming that step in simple words focuses every improvement dollar.
If too much is started and not enough finished, the hallway clogs and delivery drifts. Fewer items started, finished faster, pulls lead time down predictably. We tested this by halving batch size for a week, and customer calls dipped while calm returned.